All Questions

All Questions

Is the MCUK tested on animals?

The Mooncup menstrual cup has been registered by the Vegan Society since 2010. This indicates that they contain no animal ingredients and have never been tested on animals. The Vegan Society Trademark holds very strict standards in relation to animal testing….

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My MCUK is stuck – how do I get it out?

If you’re having difficulty removing your MCUK try not to worry; the MCUK® cannot get lost inside your body. Below we have included some tips and techniques that can help. If you’re experiencing pain, your MCUK has been in for…

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How can I stop my MCUK from rising up?

First, make sure that your menstrual cup is positioned as low as it will comfortably sit. To read more about where the MCUK should sit, go to our FAQ on Positioning Try improving the seal by: • Tensing around your menstrual…

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How do I clean my MCUK?

If you look after your MCUK and clean it well, it should last for years and years. First use and between periods Before you use your menstrual cup for the first time and after you’ve finished your period, we recommend…

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How do I use my MCUK in a public restroom?

First wash your hands at the sink- as you would when changing a tampon. You can then take a small bottle of water into the bathroom stall with you.  Remove the MCUK, tip the contents into the toilet bowl, rinse with…

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Which size MCUK should I buy?

Choose the right size MCUK for you by following the simple guidelines below: Choose size A if you: Are 30 and over or  Have given birth vaginally at any age Choose size B if you: Are under 30 and have not given…

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How do I store my MCUK?

When you have finished your period, dry your MCUK thoroughly and store it in the breathable, organic cotton bag which it came in. Do not store your menstrual cup in a plastic bag or sealed container.

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How long does a menstrual cup last?

If you follow our instructions for cleaning and storage, the MCUK menstrual cup will last for years and years. If there is any change in the material or shape of your MCUK, if it splits or becomes sticky, then it will…

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Why does my MCUK smell?

Your MCUK shouldn’t normally have a strong odor. The most common reasons for a menstrual cup developing an odor are: leaving the cup in a lot longer than the advised 4 to 8 hours; or boiling the cup in a…

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