FAQs

My MCUK is stuck – how do I get it out?

If you’re having difficulty removing your MCUK try not to worry; the MCUK® cannot get lost inside your body. Below we have included some tips and techniques that can help.

If you’re experiencing pain, your MCUK has been in for longer than 8 hours or you’re feeling unwell, then contact our friendly Advice Team on +44 (0)1273 673845. The Advice Service is open Monday-Friday, 9-5pm UK time. Outside these hours we would recommend you seek medical advice.

 

Tips and techniques

Try to relax.

If you’re struggling to remove your MCUK menstrual cup the most important thing is to take your time and relax your pelvic floor muscles. These muscles are particularly sensitive to stress and can tense up around the MCUK and make it harder to remove.

The pelvic floor muscles surround the vagina and other pelvic organs. If you are unsure where this is, think of the muscles you would use if you were trying to stop yourself passing urine (peeing) or opening your bowels (pooping).

If you’re having difficulty removing your MCUK®, try using a relaxation technique that you find effective (such as having a bath or a warm drink); this can help your pelvic floor muscles to relax and can make removing your MCUK easier.

 

Wash your hands

Remember to wash your hands with soap and water before attempting to remove your MCUK.

 

Get into a good position

Find a position that is comfortable and that you can stay in for a while. If you’re worried about mess you can try to remove the MCUK in the bath or shower or use a towel underneath you. You could try:

  • Squatting – this makes the vaginal canal shorter so is an excellent position for removal
  • Sitting on the toilet with your legs apart
  • These pushes should help bring the MCUK low enough down for you to reach the base of the cup or the stem; if so, release the seal and remove the cup

 

If you can’t reach the MCUK

  • Do a series of small, downward pushes with your vaginal muscles – lots of small pushes are better than several big ones
  • It may feel like the MCUK is moving back up slightly after each push – don’t worry, this is normal
  • These pushes should help bring the MCUK low enough down for you to reach the base of the cup or the stem; if so, release the seal and remove the cup

 

Release the seal

It is important to release the seal before removing the MCUK.

To release the seal either:

  • Insert your index finger and thumb and pinch (squeeze) the base of your MCUK to release the seal
  • Or, insert your index finger alongside the cup and push the side of the cup away from the vaginal wall. If you’re able to, try hooking a finger over the rim of the MCUK to help bring it down

When you’ve released the seal:

Bring the MCUK® down towards the entrance of the vagina and remove it. If you’re finding it uncomfortable to remove the rim at the top of the cup, you may find it easier to fold the MCUK to allow it to come out of the vaginal opening more easily

 

If you start to feel tense and your MCUK menstrual cup has been in for less than 8 hours, you may wish to take a break and try to remove your MCUK again when you’re feeling more relaxed.

If you have tried these tips and you still cannot remove your MCUK®, then please contact our Advice Team via email or telephone on +44 (0)1273 673845. The Advice Service is open Monday-Friday, 9-5pm UK time. Outside these hours we would recommend you seek medical advice.

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